Privacy Policy

Effective as of: April 22, 2025

1. General Information

This Privacy Policy explains how Metriqus Teknoloji ve İnovasyon A.Ş. (“Metriqus,” “we,” “us,” or “our”) collects, uses, and protects your personal data when you use our platform and services. This policy is in accordance with Turkish data protection law (KVKK) and applicable international standards.

You can reach us at:
Company Name: Metriqus Teknoloji ve İnovasyon A.Ş.
Tax ID: 6201622196
Address: Çifte Havuzlar Mahallesi Eski Londra Asfaltı Caddesi Kuluçka Merkezi A1 Blok:151/1C/B34 Esenler İstanbul 34230
Email: [email protected]
Platform Access: iq.metriqus.com

2. What Data We Collect

2.1 Data Provided by the User:

Information shared during registration such as full name, email address, company name, and communication preferences.

2.2 In-Service Usage Data:

Operational data including login dates, subscription status, and dashboard activity frequency.

2.3 Data Transferred via Integrations:

Marketing data collected from connected ad networks (e.g., Google Ads, Meta Ads, TikTok Ads) such as campaign IDs, performance metrics, conversion data, and budget spend.

3. Purposes of Data Processing

Collected data may be processed for the following purposes:
- To create and manage user accounts,
- To ensure the platform operates securely and functionally,
- To provide analytical insights based on integrated marketing data,
- To respond to customer requests and provide support,
- To improve our products and services,
- To send informative messages or updates (if consent is given).

4. Data Sharing and Storage

User data may be shared only in the following cases:
- With third-party service providers who support our operations (e.g., infrastructure, analytics),
- With public institutions and regulatory authorities when legally required.

Your personal data is stored securely and will not be transferred outside of Turkey without appropriate safeguards.

5. Data Retention

Your personal data will be retained only for the duration necessary to fulfill the stated purposes. If legal obligations require longer retention, we will store the data accordingly.

6. Your Rights Regarding Your Data

As a data subject, you have the right to:
- Access the personal data we process about you,
- Request corrections or updates,
- Request deletion of your data (subject to applicable legal limitations),
- Withdraw consent if previously given.

To exercise any of these rights, please contact: [email protected]

7. Data Concerning Children

Our services are not specifically intended for children under 13. However, no age restriction prevents access, as long as the user is capable of entering into a legally binding agreement under applicable law. We do not knowingly process personal data of individuals under 13 without appropriate guardian consent.

8. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available at iq.metriqus.com. In case of material changes, we will inform users via email.

9. Contact

For questions regarding this policy or to make a data-related request:
Email: [email protected]
Mailing Address: Çifte Havuzlar Mahallesi Eski Londra Asfaltı Caddesi Kuluçka Merkezi A1 Blok:151/1C/B34 Esenler İstanbul 34230

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